The Crisis Recovery House delivered by Richmond Fellowship, supports people experiencing a mental health crisis, as an alternative to hospital admission, where appropriate. It will also provide assistance to individuals discharged from hospital who require a brief period of intensive support. The service will offer short term placement, with respite, practical and emotional support, therapeutic sessions while retaining or forming key links with family and support networks, to help build resilience and learn mental health coping strategies.

The Crisis Recovery house provides a safe place for people who need help to manage a mental health crisis.  At the Crisis Recovery House people are empowered to:

  • Develop their own coping skills
  • Build their resilience
  • Take control of their lives.

This helps them to return home as soon as possible and keep well at home.

Individuals can get help from a range of personal interventions, focused on their recovery. These include:

  • Support to learn and develop practical skills to safely return to independent living
  • Support to ensure families/carer and/or other significant others are included in their care
  • Support to manage treatment
  • Support to address physical health needs
  • Interventions to understand relapse prevention
  • Interventions to develop coping strategies
  • Support to access employment/ education/voluntary work or other social support structures

Individuals are also helped to develop their own recovery plans and can get support from the home treatment team whenever needed.


The house has:

  • 17 private bedrooms, one which is designed to support people with disabilities
  • A garden and quiet rooms
  • Communal kitchens and lounges.

The Crisis Recovery House is for adults who live in Ealing, Hounslow and Hammersmith and Fulham as an alternative to hospital admission or where brief input is required following an inpatient admission.