A range of information for patients and carers about your rights and the services and support we provide.

  • The new Broadmoor Hospital opened in 2019. Read about how staff and services users were involved in the design of interior therapeutic areas through a series of co-production design activities.

  • Carer’s Allowance is a benefit for carers who look after someone for 35 hours or more a week. Find out more about it and whether you’re eligible.

  • If you’re an adult carer of someone over the age of 18 who’s ill, disabled or elderly a carer’s assessment could help you. Find out more about what it is and how to get one.

  • The engagement and involvement of carers is central to the continuous improvement of our services. We aim to work closely with those who use our services and those who care for them so that we have the best possible understanding of their perspective and experience.

  • Find out your rights as a carer and how the Trust will support you.

  • If we process personal data about you as a patient, employee, volunteer, a member of the public or in any other way, you have rights which you need to be aware of. These are called data subject rights. In some instances, exemptions may apply and will not be possible to exercise a specific right.

  • There are lots of ways we work with patients and carers to plan care and ensure our services are putting the needs of the people that use them, at the heart of them. Find out more about some how you can get involved in shaping our services, as some of the ongoing programs of patient and service user engagement we run at the Trust.

  • A carer is anyone who looks after a relative, partner or friend with an illness, or disability or frailty who can’t take care of themselves. Find out what to expect from the Trust, how we can help you and additional support for which you may be eligible.

  • Prevent requires healthcare organisations to work with partner organisations to help prevent terrorism. Find out more about Prevent and how to report suspected terrorism.

  • There’s a wide range of disability and health related financial support, including benefits available to carers and those they provide care for. Find sources of support and information.

  • West London NHS Trust is committed to safeguarding all children and adults with care and support needs, and expects all staff and volunteers to share this commitment.

  • The service user and carer experience sub committee (SUCE) is a vital to patient centricity and ensuring our services are meeting the needs of those that use them.

  • Advocacy services and spiritual support are available when you need them. Find out how to access help.

  • The Triangle of Care is a partnership between professionals, the person being cared for, and their carers. It sets out how they should work together to support recovery, promote safety and maintain wellbeing.

  • If you’ve used services at West London NHS Trust we’ll hold records about you and any treatment you’ve received. You’re entitled to be told if we hold information about you and also be given a copy of the information if you request it.

  • Find out your rights to access your health records and any personal information the Trust holds about you.

  • Find out your rights under the Mental Health Act and Mental Capacity Act.

  • The Mental Capacity Act protects and empowers people who lack the mental capacity to make their own decisions about their care and treatment. Find out more about your rights under the act and when others may have the right to make decisions on your behalf.

  • The Mental Health Act sets out the rights of people with a mental health disorder and how they can be treated.