The team on Magnolia ward helps people who’ve had a severe or sudden illness so they can recover in a calm and welcoming environment. We aim avoid the need to be admitted to a major hospital.

The service is for people aged 18 or over who live in the borough of Ealing, or who are registered with an Ealing GP (family doctor) and live within 1 mile of the border of the borough.

Similar services are sometimes called intermediate care, step-up or admission avoidance wards.

We provide inpatient care for people who need extra support for a short period – usually around one week.

The types of conditions or situations with which we can help includes:

  • Dehydration
  • Elderly patients with increasing frailty who’ are at risk of admission to hospital
  • Falls without apparent injuries
  • If a carer has become unwell
  • Unstable diabetes
  • Urinary tract infection, respiratory tract infection, cellulitis
  • Worsening of chronic obstructive pulmonary disease (COPD) or congestive heart failure.

Patients’ main needs should be for physical or social care, but where necessary, we’ll work alongside mental health teams.

Referrals to Magnolia Ward are made through the community rapid response service, and we’ll always try to offer care in your own home in the first instance.

Your GP and members of your primary care teams, such as district nurses, can make a referral.

Referrals can also be made by:

  • Hospital staff from Ealing Hospital and other neighbouring hospitals including urgent care centres, emergency departments, and medical and therapy staff
  • Ambulance staff after attending a patient’s home.
  • Out of hours primary care services, such as NHS 111 or urgent care centres.